Payment channels

Pay City of Lampasas Public Utilities

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies Municipal Online Services. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. The current City pages publish Public Utilities at 512-556-3641 but do not expose a dedicated payment IVR.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No current text-to-pay keyword or payment-by-text enrollment workflow is published.

Mail-in address

A dedicated this detail was not publicly posted. Current public utility pages do not expose a remittance address.

Counters, drop boxes, and office hours

Public Utilities is at 312 E Third Street, Lampasas, TX 76550, Monday–Friday 7 a.m.–4:30 p.m.; telephone hours extend to 5 p.m. The current indexed page does not detail a drop box or desk instruments.

Accepted digital instruments

What you can use online

Tyler online payment and bank draft are available. Bank draft requires the City's paperwork plus a voided check or deposit slip; current card brands are not enumerated.

2026 transaction pricing

Convenience fees

A 2% processing fee applies to all credit/debit-card transactions.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Lampasas Public Utilities and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →