Municipal Department
City of Lewisville Utility Services
Serving Lewisville, Texas
Population served
140,880 people (EPA SDWIS active CWS PWS TX0610004)
State system code
FIPS 48
Billing frequency
A dedicated this detail was not publicly posted. The reviewed page does not state a universal frequency.
Provider briefing
How this utility’s billing works
City of Lewisville Utility Services operates as a municipal department serving Lewisville, Texas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Meter-size monthly administration charge plus increasing volumetric tiers. Effective April 1, 2026, a 3/4-inch meter has a $19.79 monthly charge; residential usage rates are $4.08 per 1,000 gallons through 8,000 gallons, $4.70 through 20,000, $5.64 through 35,000, and $6.93 above 35,000 gallons.. Bills are generated a dedicated this detail was not publicly posted. the reviewed page does not state a universal frequency., and a typical residential cost reference is For a 3/4-inch meter using 5,000-7,000 gallons, water is approximately $40.19-$48.35 before sewer, stormwater, and refuse charges, using the FY2026 $19.79 administration charge and $4.08 per 1,000 gallons.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The reviewed customer-assistance page does not reproduce the full Lewisville sewer formula.
Meter and infrastructure notes
Lewisville uses advanced metering infrastructure. The portal can show usage data and generate a suspected-leak alert when continuous flow is detected for 24 hours.
Emergency water support
Report a leak or water emergency
972-219-3440 for utility billing/meter support; the reviewed pages do not expose a separate emergency leak number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Lewisville, Texas
City of Lewisville Utility Services is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.