Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of McKinney Utility Billing
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Five days after the due date before the late fee is added; a separate 19-day automatic extension period is then described from the due date.
- Late-fee rules
- A 10 percent late fee is added to current charges after the five-day grace period, with a minimum of $5.00. Payment extensions can avoid the fee if payment is received during the 19-day automatic extension; additional payment plans generally require eligibility and 50 percent payment.
- Shut-off timeline
- The bill is due 16 days after the bill date, then has a five-day late-fee grace period and a 19-day automatic extension. If service is disconnected, the customer must pay the entire past-due balance, current bill, and related fees; an additional deposit is required if disconnected twice within 12 months and for each later disconnection.
- Warning and notice protocol
- The reviewed McKinney page publishes the grace and extension rules but does not expose a complete phone, text, mail, door-hanger, and final-field-notice cadence.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Reconnection costs
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of McKinney Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TX0430039) ↗
Search the federal drinking-water database using public water system ID TX0430039.