Municipal Department
City of Mesquite Utility Billing
Serving Mesquite, Texas
Population served
152,020 people (EPA SDWIS active CWS PWS TX0570014)
State system code
FIPS 48
Billing frequency
Monthly. Water charges consist of a meter-size minimum bill that includes the first 1,000 gallons plus a tiered consumption charge above 1,000 gallons.
Provider briefing
How this utility’s billing works
City of Mesquite Utility Billing operates as a municipal department serving Mesquite, Texas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly minimum charge plus increasing tiered consumption rates. For the common 0.625-inch residential meter, the minimum water bill is $20.24 and includes the first 1,000 gallons; excess usage is billed by tier. The October 1, 2025 combined water/sewer rate increase was 6.5%.. Bills are generated monthly. water charges consist of a meter-size minimum bill that includes the first 1,000 gallons plus a tiered consumption charge above 1,000 gallons., and a typical residential cost reference is A dedicated this detail was not publicly posted. For a precise combined total without the full tier table, but the common 0.625-inch water minimum is $20.24 and includes 1,000 gallons; usage above that is tiered. The total bill also includes sewer, a $6 drainage fee, a $26.25 sanitation fee, and stated sales tax.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Mesquite bills sewer as a separate monthly component on the water bill, alongside water, drainage, sanitation, and tax. The reviewed rate page does not reproduce the full sewer tier table in its accessible extract.
Meter and infrastructure notes
The City provides WaterSmart usage tools and account data, but the reviewed pages do not state the exact meter technology or transmission interval.
Emergency water support
Report a leak or water emergency
972-288-7711 is Mesquite’s 24-hour emergency number for water main breaks, leaks, leaking hydrants, leaking meters, or emergency shutoff requests.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Mesquite, Texas
City of Mesquite Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.