City of Mineral Wells Water Customer Service
Mineral Wells municipal water and wastewater service area in Palo Pinto County
Population reference
Approximately 15,000 municipal residents; the current City customer-service page does not expose a separate PWS population figure.
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Recurring monthly water, sewer, and sanitation billing; the master fee schedule states bills are due on the date shown on the bill and the due date must be at least 15 days after billing.
- Rate structure
- Meter-size base charges plus usage-based water and sewer rates under the FY2026 master fee schedule. The current public schedule includes separate meter-size and customer-class rates and recent adjustments for 1-inch and 1.5-inch meters.
- Wastewater and sewer calculation
- Wastewater is part of the City water/sewer/sanitation bill and is governed by the FY2026 master fee schedule. The current indexed page does not expose the full residential sewer formula or winter-average calculation.
- New-account deposit
- The current municipal code master fee schedule states that each account generally requires a cash security deposit of not less than $150, or 1/8 of average billing or 200% of average monthly billing when applicable. Exact residential account treatment should be confirmed with Water Billing.
Context, not a score
How documentation coverage compares
This profile
57%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
4 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
57%
Details not confirmed in the reviewed public material
- Residential cost reference
- Meter reading
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Mineral Wells Water Customer Service public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.