Delinquency research · dataset 2026.08
Shut-off and delinquency information for CITY OF ODESSA
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 25 days after the billing/statement date; the City says a 5% delinquent fee is added after that period and unpaid accounts may proceed toward disconnection.
- Late-fee rules
- A 5% delinquent fee is added when the account remains unpaid 25 days after the billing date. All delinquent amounts and applicable service costs must be paid before restoration.
- Shut-off timeline
- At 25 days after the statement/billing date, the 5% fee is added and unpaid water/wastewater accounts may be disconnected. A complete additional calendar-day sequence to physical termination was not stated.
- Warning and notice protocol
- The reviewed City materials warn that failure to pay within the 25-day period may result in disconnection, but do not specify the complete current sequence for mailed notices, automated calls, texts, or door hangers.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Reconnection costs
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- CITY OF ODESSA public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TX0680002) ↗
Search the federal drinking-water database using public water system ID TX0680002.