Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Pampa Water Utility Billing
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Bills are due monthly no later than the 15th day after the billing date.
- Late-fee rules
- A late penalty of 10% of the total water, sewer, and trash bill, or $20, whichever is greater, is assessed if the bill is not paid by the due date.
- Shut-off timeline
- If the bill remains unpaid within 25 days of the billing date, the City may apply the customer's security deposit and discontinue service. Reconnection during normal business hours requires a $20 reconnection fee plus the full outstanding balance; the customer remains liable for any deficiency.
- Warning and notice protocol
- The indexed code provides due and discontinuation rules but does not specify the exact warning-call, text, mailer, or door-hanger cadence.
- Reconnection costs
- $20 plus all outstanding balance during normal business hours after nonpayment; current after-hours amount is not exposed in the indexed code.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Pampa Water Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.