Municipal Department
City of Pharr Utility Billing Division / Public Utilities Department
Serving Pharr
Population served
Approximately 77,000 residents served by the City of Pharr public water system, PWS TX1080009, according to the current utility-quality data and City service materials.
State system code
FIPS 48
Billing frequency
Monthly; the Utility Billing Division sends water, sewer, sanitation, and related bills once a month.
Provider briefing
How this utility’s billing works
City of Pharr Utility Billing Division / Public Utilities Department operates as a municipal department serving Pharr. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing/inclining block tiers. For the 6/1/2025–5/31/2026 residential schedule, a 5/8- or 3/4-inch meter has a $21.85 base fee, with $1.93 per 1,000 gallons for 0–3,000, $2.12 for 3,001–6,000, $2.51 for 6,001–20,000, and $2.90 above 20,000 gallons. The City publishes separate commercial and senior schedules.. Bills are generated monthly; the utility billing division sends water, sewer, sanitation, and related bills once a month., and a typical residential cost reference is At the published 2025–2026 residential 5/8- or 3/4-inch rates, water for 5,000–7,000 gallons is approximately $31.49–$36.36 before sewer, sanitation, and other charges. The sewer schedule adds a $19.86 base plus $1.29 per 1,000 gallons, producing an indicative combined water-and-sewer subtotal of roughly $57.80–$65.25 before other municipal services.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer uses a $19.86 base fee plus $1.29 per 1,000 gallons for the 6/1/2025–5/31/2026 schedule. The published page does not describe a winter-average cap for residential accounts; senior customers receive a separate reduced base and volumetric schedule.
Meter and infrastructure notes
The City portal allows customers to view detailed billing and usage, but the current official page does not identify the meter vendor, AMI/AMR deployment, transmission interval, or monthly route-reading schedule.
Emergency water support
Report a leak or water emergency
956-402-2000 is identified in current public water-system contact data as the 24/7 emergency line; Utility Billing questions are handled at 956-402-4151. Customers should report main breaks, no-water conditions, and water-quality emergencies to the emergency line.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Pharr
City of Pharr Utility Billing Division / Public Utilities Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.