Municipal Department
City of Port Isabel Water Utility
Serving Port Isabel
Population served
Approximately 5,300 residents in Port Isabel; portions of the wider area may also receive wastewater or water services from Laguna Madre Water District rather than the City.
State system code
FIPS 48
Billing frequency
Monthly; the City code describes uniform monthly water rates and calendar-month consumption.
Provider briefing
How this utility’s billing works
City of Port Isabel Water Utility operates as a municipal department serving Port Isabel. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform minimum plus volumetric rates. The code lists a $1.50 minimum for the first 2,300 gallons, $0.65 per 1,000 gallons above the minimum through 5,000 gallons, and $0.45 per 1,000 gallons above 10,000 gallons for domestic customers; the intermediate 5,000–10,000 schedule should be confirmed with the City because the accessible code text omits it.. Bills are generated monthly; the city code describes uniform monthly water rates and calendar-month consumption., and a typical residential cost reference is The accessible code yields a directional water-only estimate of roughly $3.30–$4.60 at 5,000–7,000 gallons using the stated $1.50 minimum and $0.65-per-thousand band, but the published schedule is old and incomplete in the intermediate band. A reliable current combined estimate is not publicly stated.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The reviewed Port Isabel code section provides water rates but does not expose the current municipal sewer calculation. Laguna Madre Water District may be the applicable wastewater provider for some service areas.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed Port Isabel code and City pages do not identify AMI/AMR hardware, vendor, transmission interval, or meter-reading route.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. No dedicated current 24/7 Port Isabel water emergency hotline was exposed in the reviewed pages. Customers should confirm the responsible provider, including whether Laguna Madre Water District serves the address.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Port Isabel
City of Port Isabel Water Utility is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.