Payment channels

Pay City of Port Lavaca Utility Billing Department

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies Municipal Online Services. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

833-257-8349 for Utility Billing payment/contact; the City page says phone card payments are available but does not identify a separate IVR vendor.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

The Tyler portal supports account payment, and Port Lavaca links DROPCOUNTR for water-use monitoring. The reviewed sources do not document a text-to-pay keyword, shortcode, or enrollment sequence.

Mail-in address

City of Port Lavaca Utility Billing, 202 North Virginia, Port Lavaca, TX 77979.

Counters, drop boxes, and office hours

Utility Billing is at 202 North Virginia, Port Lavaca, Texas 77979, open Monday–Friday, 8:00 a.m.–5:00 p.m. After-hours payments may be placed in the City Hall drop box on the Utility Billing side. The City accepts cash, check, money order, and credit/debit card; the 2026 fee schedule also lists local Walmart and H-E-B payment locations.

Accepted digital instruments

What you can use online

Online and phone debit/credit-card payment, automatic bank draft, and the Tyler Municipal Online account are documented. Local Walmart and H-E-B payment locations are also available. Card brands and mobile-wallet support are not listed.

2026 transaction pricing

Convenience fees

4% convenience fee on online, phone, and in-person credit/debit-card payments. Bank drafting is listed without a card surcharge.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Port Lavaca Utility Billing Department and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →