City of San Juan Utility Billing Department
San Juan
Population reference
Approximately 37,000 residents in the City of San Juan municipal water and sewer service area.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Rate structure
- Increasing block tiers. The published residential schedule lists a $12.05 water base rate, then $1.65 per 1,000 gallons for 0–10,999 gallons, $2.05 for 11,000–15,999, $2.35 for 16,000–25,999, and $3.00 at 26,000 gallons or higher. Sewer has an $11.00 base with corresponding volumetric tiers.
- Residential cost reference
- At 5,000–7,000 gallons, the published water subtotal is approximately $20.30–$23.60 ($12.05 base plus $1.65 per thousand above the base interpretation); sewer is approximately $18.60–$21.64 ($11.00 base plus $1.52 per thousand). Combined water and sewer are therefore directionally $38.90–$45.24 before garbage, drainage, taxes, and other charges.
- Wastewater and sewer calculation
- The City publishes a sewer base of $11.00 and volume tiers of $1.52 per 1,000 gallons for 0–10,999, $1.52 for 11,000–15,999, $1.88 for 16,000–25,999, and $2.48 at 26,000 or higher. No winter-average or separate sewer cap is described in the page text.
- Meter reading
- The City instructs customers to compare their bill with the first four digits of the physical meter reading, but the reviewed pages do not identify AMI/AMR equipment, a vendor, transmission interval, or route schedule.
- New-account deposit
- The City states that the water tap fee is in addition to a $100 deposit and a $35 connection fee. The reviewed page does not state credit-check waiver or refund-after-good-standing rules.
- Activation or transfer fee
- $35 connection fee, separate from the water tap fee and $100 deposit. The current public page does not expose a distinct transfer fee.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Billing frequency
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of San Juan Utility Billing Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.