City of Wichita Falls Utility Collections and Water Distribution

Provider briefing

How this utility’s billing works

City of Wichita Falls Utility Collections and Water Distribution operates as a municipal department serving Wichita Falls. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Inclining block water pricing measured in CCF, where 100 cubic feet equals 748 gallons, plus a meter-size base rate. The published residential schedule charges $4.19 per CCF for the first 200 cubic feet, $4.40 for the next 800, $4.60 for the next 1,000, $5.03 for the next 2,000, $5.31 for the next 2,000 and $5.63 above 6,000 CCF; the 5/8-inch example base is $20.64. Out-of-city retail water customers pay twice the listed rates.. Bills are generated monthly; the city's rate table presents monthly minimum charges and the sewer formula uses monthly usage, while first and last active cycles are prorated on a 30-day month., and a typical residential cost reference is Approximately $72-$75 per month for 5,000 gallons before sanitation, tax and stormwater: about $20.64 base plus roughly $29.50 water volume under the published CCF tiers, and about $8.67 sewer minimum plus approximately $13.50 sewer volume using the residential winter average. The final utility bill includes other City charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Residential sewer is billed monthly from April through the following March using the average monthly water usage billed in January, February and March. Nonresidential retail users are billed from the same month's water usage. The listed sewer charge is an $8.67 minimum plus $2.02 per 100 cubic feet; first and last active cycles are prorated based on a 30-day month.

Meter and infrastructure notes

Wichita Falls replaced its retail meters with a fixed-network AMI system using radio transceivers, base stations and encrypted two-way communication. The City states AMI provides daily usage access in one-hour increments, reduces manual meter reads and supports usage alerts; Water Distribution still visits properties for maintenance, repairs or high-reading verification.