Delinquency research · dataset 2026.08
Shut-off and delinquency information for Horizon Regional Municipal Utility District
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Late-fee rules
- A 10% late fee is automatically applied to any account unpaid by the due date. If the account reaches disconnection, the District applies a $25 delinquent fee for the first disconnect and $100 for every later disconnect, plus a $100 new-deposit fee whether or not the service was physically disconnected.
- Shut-off timeline
- The computerized system generates a termination letter with a set disconnection date after the due date and automatically disconnects the account if payment is still not received. The exact number of calendar days is not published.
- Warning and notice protocol
- A termination letter is generated for delinquent accounts and includes a set disconnection date. The reviewed District page does not describe an automated call, text-to-pay warning, or door hanger.
Documentation context
3 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Partial public detail found
3 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
60%
Details not confirmed in the reviewed public material
- Grace period
- Reconnection costs
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Horizon Regional Municipal Utility District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TX0710005) ↗
Search the federal drinking-water database using public water system ID TX0710005.