McAllen Public Utility
McAllen
Population reference
189,957 people (EPA SDWIS active CWS PWS TX1080006)
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly billing cycles; the Utility Billing page describes statements generated and mailed according to assigned billing cycles and explains current charges, past-due balance, usage, and due date.
- Rate structure
- Monthly metered rates with a fixed base fee and increasing usage tiers. Effective October 1, 2025, residential water is $18 base plus $2.25 per 1,000 gallons for 0-4,999 gallons, $2.55 for 5,000-9,999, $2.75 for 10,000-14,999, and $2.95 for 15,000+. Residential sewer is $17 base plus $1.85 per 1,000 gallons through 19,999 and $2.40 above 20,000; sprinkler and reclaimed-water services have separate schedules.
- Residential cost reference
- At 5,000 gallons, the published residential water component is about $29.25 ($18 base plus $11.25 at the 5,000-9,999 rate) and sewer is about $26.25 ($17 base plus $9.25 at $1.85 per 1,000 gallons), for approximately $55.50 before sanitation, drainage, recycle, brush, and other account charges.
- Wastewater and sewer calculation
- McAllen's Utility Billing page states that sewer commodity is based on water usage and current City ordinance rates. The residential schedule charges a $17 sewer base plus $1.85 per 1,000 gallons for 0-19,999 gallons and $2.40 above 20,000; reuse services are billed separately when applicable. The statement also lists sanitation, recycle, brush, and drainage fees separately.
- Meter reading
- McAllen's bill displays prior and current reads, days of service, meter number, and usage in thousand gallons. The FAQ states that meters 1 inch or less are read to five digits and larger meters to six digits; the reviewed pages did not identify a universal AMI/AMR transmission interval.
- Activation or transfer fee
- $25 connection fee per meter for a transfer service request; the deposit transfers from the existing location. The reviewed pages did not expose a separate new-service activation amount.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- McAllen Public Utility public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TX1080006) ↗
Search the federal drinking-water database using public water system ID TX1080006.