Payment channels

Pay Mustang Special Utility District

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies / Municipal Online Services. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

844-201-8794, phone payment line

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The reviewed current Mustang SUD payment pages do not publish a text-to-pay keyword or enrollment process.

Mail-in address

Mustang Special Utility District, 7985 FM 2931, Aubrey, TX 76227. The reviewed current pages do not expose a separate remittance lockbox address.

Counters, drop boxes, and office hours

Mustang SUD customer service office, 7985 FM 2931, Aubrey, Texas 76227; office hours Monday-Friday 8:00 a.m.-4:30 p.m. The reviewed pages emphasize online and phone payment and do not publish a complete current desk-payment instrument or drop-box list.

Accepted digital instruments

What you can use online

The Municipal Online Services portal supports account-based online/quick payment, with saved payment methods requiring correct ZIP code and address after a 2026 security update. The reviewed Mustang pages do not enumerate every card brand, ACH/eCheck, or wallet, but publish online and phone payment options.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed current Mustang SUD pages do not expose the 2026 online card or e-check processing fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Mustang Special Utility District and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →