Payment channels

Pay Sharyland Water Supply Corporation

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Sharyland Online Bill Pay portal; vendor not identified on the reviewed official pages. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-877-583-8734, automated payment and balance system available at any time

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

The reviewed Sharyland FAQ identifies online bill pay, quick pay and automatic payments but does not publish a text-to-pay keyword, short code or SMS enrollment workflow.

Mail-in address

Sharyland Water Supply Corporation, P.O. Box 1868, Mission, TX 78573-0031. Do not send cash by mail and include the full account number for proper credit.

Counters, drop boxes, and office hours

Main office, 321 S. Shary Boulevard, Alton, TX. Lobby hours are Monday-Friday 8:30 a.m.-4:30 p.m.; drive-through hours are 8:00 a.m.-5:00 p.m. A night deposit box is collected at 8:30 a.m. each business day. Remote payment locations include Walmart, Junior's Supermarket, Foy's Supermarket and H-E-B, but remote postings can take up to a week.

Accepted digital instruments

What you can use online

Sharyland's online and phone systems support account payments, and the official pages identify online/quick pay and automatic payment. The reviewed FAQ does not enumerate card brands, ACH/e-check or mobile wallets; customers should confirm the portal's current instruments.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed current Sharyland FAQ does not state a 2026 online or IVR convenience fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Sharyland Water Supply Corporation and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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