Delinquency research · dataset 2026.08
Shut-off and delinquency information for Sharyland Water Supply Corporation
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Approximately 15 days from the monthly billing date to the due date; the bill is delinquent at 5:00 p.m. on the stated due date.
- Late-fee rules
- A $5 late-payment fee applies after the approximately 15-day payment period. Accounts past due more than 60 days are locked until full payment, including the unlocking fee; the reviewed FAQ does not state the current unlocking-fee amount.
- Shut-off timeline
- Bills are mailed around the first; payment is due by the date on the bill, generally after about 15 days. A balance past due more than 60 days causes the meter to be locked until the full account and unlocking fee are paid. Payment after locking requires a call to (956) 585-6081, and requests before 8:30 a.m. or after 4:30 p.m. incur an after-hours fee.
- Warning and notice protocol
- The reviewed FAQ establishes the due date, 5:00 p.m. delinquency point and 60-day meter-lock rule but does not specify reminder calls, SMS, colored mailers or door hangers. Customers should contact the office before the due date when payment difficulty is expected.
- Reconnection costs
- A full balance plus an unlocking fee is required after a meter lock; the current amount is not published in the FAQ. Requests to unlock before 8:30 a.m. or after 4:30 p.m. require an additional after-hours fee; exact amounts should be confirmed with (956) 585-6081.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Sharyland Water Supply Corporation public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TX1080033) ↗
Search the federal drinking-water database using public water system ID TX1080033.