Payment channels

Pay SJWTX, Inc. dba Canyon Lake Water Service Company

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as No current this detail was publicly posted in the reviewed provider materials. Confirm the current instruction directly with the official utility.. Never enter account credentials into a lookalike site reached through an unsolicited message.

A current public portal link was not identified for this provider.

Telephone payment

Phone IVR

(830) 312-4600; the tariff identifies this as the utility telephone number, but does not separately label an automated payment IVR.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified SJWTX text-to-pay keyword or enrollment flow was published in the reviewed material.

Mail-in address

SJWTX, Inc. dba Canyon Lake Water Service Company, P.O. Box 1742, Canyon Lake, TX 78133; follow the current bill's remittance instructions if they differ.

Counters, drop boxes, and office hours

The Texas tariff identifies the business address as 1399 Sattler Road, Canyon Lake, Texas 78133 and lists cash, check, and money order as accepted forms of payment. The reviewed tariff did not publish 2026 counter hours, drop-box locations, or card-counter instructions.

Accepted digital instruments

What you can use online

The reviewed tariff lists cash, check, and money order but does not mark credit card acceptance for the tariffed system. No verified 2026 ACH, card, wallet, or online instrument list was exposed.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. No verified 2026 online payment fee was published in the reviewed material.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by SJWTX, Inc. dba Canyon Lake Water Service Company and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →