Municipal Department
Town of Flower Mound Utility Billing
Serving Flower Mound
Population served
80,000 people
State system code
FIPS 48
Billing frequency
Monthly; Flower Mound offers electronic monthly utility statements and bills water, sewer, residential trash, and related charges on the monthly utility account.
Provider briefing
How this utility’s billing works
Town of Flower Mound Utility Billing operates as a municipal department serving Flower Mound. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block water rates above a 2,000-gallon minimum, with meter-size minimum bills, a separate sewer minimum/usage structure, annual residential winter sewer averaging, stormwater ERU fees, and trash charges. FY2025-26 residential 3/4-inch or 5/8-inch water minimum is $46.64, with $5.30 per 1,000 gallons from 2,001-10,000 gallons.. Bills are generated monthly; flower mound offers electronic monthly utility statements and bills water, sewer, residential trash, and related charges on the monthly utility account., and a typical residential cost reference is At 6,000 gallons for a 5/8-inch residential account, FY2025-26 water is approximately $46.64 plus 4,000 gallons at $5.30, or $67.84; sewer is $26.42 plus 4,000 gallons at $5.37, or $47.90. Adding the $6.50 residential stormwater ERU and $16.05 trash charge produces an example of about $138.29 before tax and account-specific adjustments.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer has a $26.42 minimum covering up to 2,000 gallons and a $5.37 per 1,000-gallon charge above that amount. The Town calculates the residential sewer average annually from water consumption during the low-use winter period, generally December, January, and February, with account-number-specific read windows from November 15 through March 10. New accounts during the averaging period use a Residential No Average Maximum of $58.64.
Meter and infrastructure notes
Flower Mound bills monthly from metered water consumption. The reviewed public pages specify the account-number-dependent winter read windows used for annual sewer averaging but do not identify AMI/AMR technology, remote transmission frequency, or the normal monthly route schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. As a distinct water emergency number; Utility Billing is 972-874-6010. Customers should report urgent water-main or service issues through the Town's general service channels and call Utility Billing for account-specific leak/billing support.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Flower Mound
Town of Flower Mound Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.