Public Water Authority
Travis County Municipal Utility District No. 2
Serving Travis County Municipal Utility District No. 2 and Shadow Glen area
Population served
A dedicated this detail was not publicly posted. The district's current utility page does not publish a population or property count.
State system code
FIPS 48
Billing frequency
Monthly; meters are read on the 21st, bills are mailed on the 6th, and payment is due on the 26th.
Provider briefing
How this utility’s billing works
Travis County Municipal Utility District No. 2 operates as a public water authority serving Travis County Municipal Utility District No. 2 and Shadow Glen area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as The September 3, 2025 rate order provides a fixed monthly basic-service charge; the accessible summary lists $50.15 for a 5/8-inch residential meter and $50.65 for 3/4-inch. The bill also bundles solid-waste and recycling pickup, with water and wastewater charges governed by the rate order.. Bills are generated monthly; meters are read on the 21st, bills are mailed on the 6th, and payment is due on the 26th., and a typical residential cost reference is A dedicated this detail was not publicly posted. The current accessible utility page exposes the basic charge but not the full residential volumetric water table required to calculate a complete 5,000-7,000 gallon bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential wastewater is the lesser of the December-February winter-average water use or current monthly water use. Customers without an approved prior winter connection are billed on the lesser of current usage or 7,000 gallons per LUE per month.
Meter and infrastructure notes
Meters are read on the 21st of each month; the district does not identify AMI/AMR hardware or transmission cadence.
Emergency water support
Report a leak or water emergency
512-246-1400, Crossroads Utility Services contact for water/wastewater service and leaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Travis County Municipal Utility District No. 2 and Shadow Glen area
Travis County Municipal Utility District No. 2 is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.