Delinquency research · dataset 2026.08
Shut-off and delinquency information for Williamson-Travis Counties Municipal Utility District No. 1
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- No grace period after the due date; the account receives a 5% late fee immediately after the due date.
- Late-fee rules
- 5% of the unpaid balance.
- Shut-off timeline
- If the bill remains unpaid through the next billing cycle, the district mails a disconnection warning at least 15 days before the disconnection date. Five days before disconnection, a door tag is hung. On the scheduled date, a $200 residential deposit and $40 reconnection fee are billed regardless of physical shutoff.
- Warning and notice protocol
- The district mails a failure-to-pay letter at least 15 days before the disconnection date and hangs a tag on the door five days before disconnection. Customers paying online or by drop box after 4:00 p.m. the prior day must call customer service to be removed from the schedule.
- Reconnection costs
- $40 reconnection fee plus a $200 residential deposit, or $750 for multifamily owners, on the scheduled disconnect date. After-hours/weekend reconnection incurs an additional fee at district cost; waiting until normal hours avoids it.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Williamson-Travis Counties Municipal Utility District No. 1 public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.