City of Orem Public Works - Water Utility
City of Orem
Population reference
98,129 people (EPA SDWA active CWS queue estimate)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; Orem states that the City reads meters monthly depending on account type, and its budget-billing program uses a 12-month history to smooth monthly utility costs.
- Rate structure
- Increasing block tiers required by Utah's Water System Conservation Pricing law. For a 0.75-inch meter, monthly flow allotments are Tier 1 0-11 thousand gallons, Tier 2 11-34, Tier 3 34-65 and Tier 4 above 65; published usage costs are $0.84, $1.05, $1.24 and $1.47 per 1,000 gallons respectively. The reviewed page does not show the separate current fixed water base charge.
- Residential cost reference
- For a 0.75-inch account using 7,000 gallons, the published water-usage component is approximately $5.88 before any fixed monthly charge, taxes, sewer, garbage or stormwater charges. A complete 5,000-7,000 gallon water-and-sewer total is not publicly documented because the reviewed current public pages do not expose the sewer base/volume schedule or all fixed charges.
- Wastewater and sewer calculation
- Orem provides sewer/water-reclamation services, but the reviewed current utility pages do not state whether residential wastewater is calculated as a percentage of metered water, a winter average or a fixed charge. The City publishes a separate sewer base-rate study and sewer master-plan materials, so the account statement or current sewer schedule should control.
- Meter reading
- The City reads meters monthly depending on account type and is transitioning to automatic meters; current City material says new meters allow real-time monitoring and leak alerts, while landlord guidance notes that the City is moving toward remote shutoff capability. The reviewed pages do not establish that every account is already AMI-enabled or give a universal transmission interval.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Utah
44%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Orem Public Works - Water Utility public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.