Payment channels

Pay Lehi City Utilities - Culinary Water and Sewer

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Xpress Bill Pay. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. Lehi publishes 385-201-1000 for utility billing questions and payment assistance, but the public page does not identify a separate automated IVR number.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

Lehi's public enrollment instructions do not describe text-to-pay. The City's notification system can be joined by texting 'lehi' to 85700, with STOP used to unsubscribe; this is an outage and civic-alert service rather than a bill-payment enrollment channel.

Mail-in address

A dedicated this detail was not publicly posted. On the reviewed public utility pages; customers should use the remittance address printed on the monthly statement or confirm the current lockbox address with Lehi Utility Billing at 385-201-1000.

Counters, drop boxes, and office hours

Lehi City identifies its utility and information-center address as 131 North 100 East, Lehi, Utah 84043. The public contact page lists Monday-Thursday office hours of 7:30 a.m.-5:30 p.m.; the utility FAQ directs billing questions to 385-201-1000. The reviewed pages do not state whether cash, card, check, or money order is accepted at the counter, so customers should verify accepted instruments before visiting.

Accepted digital instruments

What you can use online

Xpress Bill Pay supports one-time online payment and recurring automatic payments; the City's public page does not enumerate the card brands or whether digital wallets are enabled.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The current Lehi utility pages explain registration and automatic payments but do not publish a 2026 online processing surcharge.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Lehi City Utilities - Culinary Water and Sewer and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →