Delinquency research · dataset 2026.08
Shut-off and delinquency information for Lehi City Utilities - Culinary Water and Sewer
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 5 days after the bill due date, based on the current residential utility application; the application says a delinquent account may be disconnected when it remains unpaid five days after the due date.
- Late-fee rules
- The Lehi residential application states that a penalty of 1.5% per month is added to a delinquent account. The customer must also pay delinquent charges and the applicable reconnection fee before service is restored; reasonable collection expenses, attorney fees, and court costs may be charged when an account is terminated and collected.
- Shut-off timeline
- The published application establishes due date, then delinquency after the due date, and allows disconnection after five additional days without payment. It does not publish a longer calendar sequence for reminder notices, protected residential customers, or the precise field-work date, so the five-day threshold should be treated as the City's stated minimum rather than a guaranteed shutoff date.
- Warning and notice protocol
- The reviewed Lehi application gives the contractual five-day delinquency threshold but does not specify whether the City uses phone calls, text messages, colored notices, door hangers, or a separate final-disconnection letter. Customers should monitor the monthly statement and contact Utility Billing immediately if a delinquency notice is received.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Utah
25%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Reconnection costs
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Lehi City Utilities - Culinary Water and Sewer public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.