Municipal Department
PROVO CITY
Serving PROVO
Population served
116288 people (EPA SDWIS 2026Q2 active CWS estimate for UTAH25006)
State system code
FIPS 49
Billing frequency
Monthly utility billing; MyUsage displays the current bill, recent payments, and usage history.
Provider briefing
How this utility’s billing works
PROVO CITY operates as a municipal department serving PROVO. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Tiered water pricing with a meter-size base charge and conservation-oriented usage tiers. The published 3/4-inch base rate is $20.50/month; exact current 2026 volumetric tiers should be read from the City’s rate table and customer meter size.. Bills are generated monthly utility billing; myusage displays the current bill, recent payments, and usage history., and a typical residential cost reference is A dedicated this detail was not publicly posted. The accessible rate page provides the 3/4-inch base charge but the complete current usage-tier table needed for a dependable 5,000-7,000-gallon total was not exposed.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. Provo’s public works pages identify wastewater collections and combined utility billing but the reviewed extract did not expose the complete current residential wastewater formula.
Meter and infrastructure notes
MyUsage can display water consumption at hourly granularity and compare current usage with prior periods and other accounts. The reviewed pages did not identify the physical meter hardware or transmission protocol.
Emergency water support
Report a leak or water emergency
311 inside Provo city limits or (801) 852-6000 outside city limits for City utility/customer-service assistance; the reviewed water pages did not identify a separate after-hours leak hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for PROVO
PROVO CITY is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.