Municipal Department
Salt Lake City Public Utilities - Water System
Serving Salt Lake City and regional drinking-water service area
Population served
383,612 people (EPA SDWIS active CWS PWS UTAH18026)
State system code
FIPS 49
Billing frequency
Monthly; the account statement controls the period.
Provider briefing
How this utility’s billing works
Salt Lake City Public Utilities - Water System operates as a municipal department serving Salt Lake City and regional drinking-water service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Water, sewer, stormwater, and street-lighting rates adopted through the fiscal-year 2026 budget; rate structure varies by service area and usage.. Bills are generated monthly; the account statement controls the period., and a typical residential cost reference is A dedicated this detail was not publicly posted. SLC publishes a water/sewer rate estimator and the current total depends on service area, meter, usage, and multiple utility components.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
SLC bills sewer with water and other Public Utilities charges; the reviewed rate-change page directs customers to the estimator but did not expose a universal winter-average formula.
Meter and infrastructure notes
SLC says customers with a smart meter can view water-use patterns through the Public Utilities Customer Portal; deployment and read interval vary by address and no universal vendor was identified.
Emergency water support
Report a leak or water emergency
801-483-6700 for Salt Lake City Public Utilities emergency routing; use City instructions for water-main breaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Salt Lake City and regional drinking-water service area
Salt Lake City Public Utilities - Water System is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.