City of Burlington Water Resources
Burlington and Colchester Fire District No. 2
Population reference
Approximately 42,500 Burlington residents and about 9,300 residential, commercial, industrial, and institutional metered customers, with wholesale service to Colchester Fire District No. 2. The system treats and delivers roughly 3.577 million gallons per day on the reported annual average.
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Current Burlington rate schedules express fixed charges and consumption charges per month, and residential water and wastewater statements are issued on a monthly account cycle.
- Rate structure
- Metered increasing-block residential water pricing, with fixed monthly meter charges and separate wastewater, stormwater, and franchise-fee components. The current rate page states that the FY27 schedule is effective July 1, 2026 and reflected in August 2026 bills; exact water volumetric amounts vary by customer classification and meter size. Wastewater is separately priced per 100 cubic feet, and stormwater is a monthly impervious-surface or residential dwelling charge.
- Wastewater and sewer calculation
- Burlington wastewater is metered from the customer’s water consumption, or estimated when a meter reading is unavailable, and the current FY27 rate page lists $10.02 per 100 cubic feet for all users. A 100-cubic-foot unit is approximately 748 gallons. Additional billing can apply for unusually strong commercial wastewater, including BOD surcharges. Burlington’s published residential leak-assistance material distinguishes a wastewater-only credit when leaked water did not enter the collection system, so eligible leak volume may be treated differently from ordinary metered intake.
- Meter reading
- Burlington’s metering network uses Neptune products. Official policy material describes an RF AMR system with vehicle-mounted mobile data collection and generally monthly readings; Neptune R900 endpoints can retain up to 96 days of interval data, but the reviewed material does not establish a universal hourly customer feed. Water Resources may estimate readings when access is unavailable, and customers can use the account usage history to review billed consumption.
- Activation or transfer fee
- No universal residential activation or transfer fee is published. Burlington lists a $30 final meter-reading fee when a property is sold, and the current FY27 schedule lists $25 water off/on during normal hours or $37.50 after normal hours. New connections, meters, and impact fees are separately assessed under the applicable construction or service schedule.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Vermont
25%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- Residential cost reference
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Burlington Water Resources public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.