Delinquency research · dataset 2026.08
Shut-off and delinquency information for Alderwood Water & Wastewater District
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Bills are due 21 days after the billing date. A second notice for a past-due account is mailed 14 days after the due date and carries the published delinquency process; the reviewed FAQ does not describe a separate grace period after that notice.
- Late-fee rules
- AWWD's FAQ states that a second past-due notice includes a 10% late fee. The District's fee schedule also lists a $75 delinquent-account service-disconnection fee effective January 1, 2025. Customers should pay the undisputed balance and contact Customer Service before the second notice or final notice becomes a field-disconnection order.
- Shut-off timeline
- Day 0 is the bimonthly billing date and payment is due on day 21. A second past-due notice is mailed approximately 14 days after the due date and includes a 10% late fee. A final/disconnect notice follows about one week after the next utility billing notice under the District's FAQ wording; accounts remaining unpaid by the due date of the second utility bill are disconnected. The District charges its delinquent-account service-disconnection fee and restoration requires scheduling a meter unlock.
- Warning and notice protocol
- AWWD uses mailed account notices: the bill, a second past-due notice about 14 days after the due date, and a final/disconnect notice associated with the next billing cycle. The reviewed FAQ does not identify automated call or SMS sequences, colored paper, or a door-hanger requirement. Customers should keep their mailing address current and contact Customer Service at (425) 743-4605 if a notice is missing.
- Reconnection costs
- AWWD's fee schedule lists a $75 delinquent-account service-disconnection fee. After payment or an approved arrangement, the District states that a locked meter generally requires 2-3 business days to unlock; the reviewed customer pages do not publish a separate after-hours restoration price. An initial $15 account setup or occupancy name-change service charge may also appear, and customers should obtain the current unlock amount and scheduling instructions from Customer Service.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Washington
34%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Alderwood Water & Wastewater District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (WA5301300) ↗
Search the federal drinking-water database using public water system ID WA5301300.