Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Renton Utilities - Water Utility
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Bills are due 25 days after the monthly billing date, followed by a 20-day grace period before a late charge. The City states that the 10% penalty is charged on day 46 from the billing date.
- Late-fee rules
- A 10% penalty is added on the 46th day from the billing date. If water is disconnected, the account receives a $60 disconnection fee; restored service requires full payment by cash or guaranteed funds, and checks are not accepted for the disconnected account. A $90 after-hours restoration fee applies when service is restored after 3:00 p.m.
- Shut-off timeline
- Day 0 is the monthly billing date; bills are due day 25. A 10% penalty posts on day 46, and a late notice is mailed ten days before water disconnection. If the balance remains unpaid, service is disconnected at the meter, a $60 fee is added, and the account continues to accrue the regular monthly utility charges.
- Warning and notice protocol
- Renton sends a late notice approximately ten days before the scheduled disconnection, allowing the customer to call Utility Billing at 425-430-6852 and make arrangements. Customers who anticipate a shutoff should contact the City during business hours to confirm payment; liens may be filed for continuing delinquency.
- Reconnection costs
- The standard disconnection/reconnection fee is $60. If service is restored after 3:00 p.m., the additional after-hours fee is $90. The full account balance must be paid with cash or guaranteed funds before restoration.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Washington
34%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Renton Utilities - Water Utility public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.