Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Tumwater Utility Billing
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Payment is due on the 25th; a late penalty posts on the 26th. After 21 days of nonpayment, a shut-off notice is delivered and a further $10 penalty is charged.
- Late-fee rules
- The penalty on the 26th is $10 or 1% of the total bill, whichever is greater. A further $10 past-due penalty is added after 21 days. Returned checks incur $30; water disconnection and standard reconnection each carry $30, while after-hours reconnection is $100.
- Shut-off timeline
- Monthly bill due on the 25th; penalty on the 26th; after 21 days unpaid, a shut-off notice is delivered and another $10 penalty is charged; failure to pay before the date on the notice results in water disconnection. Restoration requires full past-due payment plus the $30 reconnect fee.
- Warning and notice protocol
- The City delivers a shut-off notice to the service location after 21 days of nonpayment. The reviewed page does not specify automated calls, texts or door hangers beyond that notice.
- Reconnection costs
- $30 standard reconnection for nonpayment; $100 after-hours reconnection. Past-due balance and reconnect fee must be paid in full; customers who paid online after shutoff should call 360-754-4133 to request restoration.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Washington
34%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Tumwater Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (WA5389700) ↗
Search the federal drinking-water database using public water system ID WA5389700.