Payment research · dataset 2026.08
Payment options for KENNEWICK CITY OF
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- City of Kennewick online services / Paymentus phone-payment system
- Phone payment number
- (509) 585-4266; Paymentus automated phone payment is reached through Customer Service. It accepts Visa, Mastercard, Discover, and electronic check.
- In-person payment
- City Hall, 210 W. 6th Avenue, Kennewick, WA 99336, Monday-Friday 8:30 a.m.-4:30 p.m. City Hall accepts cash, check, and Visa/Mastercard debit or credit cards. A drive-up drop box is available in the east parking lot.
- Digital payment methods
- The free online services portal supports account payments and autopay from checking. Paymentus phone payment accepts Visa, Mastercard, Discover, and electronic check using routing and checking-account information. Online payments post immediately; phone payments carry a transaction fee.
- Online convenience fees
- Online portal payment: no service fee. Paymentus phone payment: $3.39 per transaction up to $250 according to the current billing page; the 2026 master fee schedule separately lists a $7 convenience fee, so customers should confirm the channel-specific charge before payment.
Directory comparison
Payment-information visibility
| Measure | This provider | Washington | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 73% | 73% |
| Fee or no-fee amount disclosed | Yes | 12% | 15% |
| Payment fields documented | 6 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
6 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
75%
Details not confirmed in the reviewed public material
- Pay-by-text
- Mail-in payment address
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- KENNEWICK CITY OF public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (WA5338100) ↗
Search the federal drinking-water database using public water system ID WA5338100.