Public Water Authority
Northshore Utility District
Serving Northeast Lake Washington region, including Kenmore, Bothell and surrounding Northshore Utility District service area
Population served
99,789
State system code
FIPS 53
Billing frequency
Bi-monthly; AutoPay processes the customer's bi-monthly bill and the District's rate notification discusses typical bi-monthly bills.
Provider briefing
How this utility’s billing works
Northshore Utility District operates as a public water authority serving Northeast Lake Washington region, including Kenmore, Bothell and surrounding Northshore Utility District service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as A dedicated this detail was not publicly posted. The District reviews and updates rates annually and the 2025 notification describes a 4.5% water increase, 5.8% sewer increase, discontinuation of the 5% early-pay discount and low-income-program changes. The reviewed payment page does not expose the complete current 2026 tier table.. Bills are generated bi-monthly; autopay processes the customer's bi-monthly bill and the district's rate notification discusses typical bi-monthly bills., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed current payment and rate-notification pages do not expose enough of the system-specific 2026 tariff to calculate a reliable 5,000-7,000 gallon monthly equivalent.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. Northshore provides both water and sewer service, but the reviewed current payment page does not publish the detailed 2026 sewer calculation or a universal winter-average formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed current Northshore pages establish bi-monthly billing and a leak-monitoring customer portal but do not identify AMI/AMR hardware, transmission interval or universal meter-reading schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The District homepage provides a 24-hour emergency-contact link and the office telephone is (425) 398-4400, but the reviewed page text did not surface the emergency number itself.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Northeast Lake Washington region, including Kenmore, Bothell and surrounding Northshore Utility District service area
Northshore Utility District is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.