Payment research · dataset 2026.08
Payment options for PASCO WATER DEPARTMENT
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Tyler Technologies Municipal Online Services
- Phone payment number
- 833-869-1899 toll-free, or 509-545-3488 with option 1
- Mail-in payment address
- City of Pasco Utility Billing, PO Box 491, Pasco, WA 99301. Utility Billing’s administrative mailing block also lists PO Box 293 with the City Hall address, while the payment-options sheet specifically designates PO Box 491 for water/sewer remittances; customers should use the remittance address printed on the current bill.
- In-person payment
- Pasco City Hall Utility Billing, First Floor Area 1300, 525 N. Third Ave., Pasco, WA 99301; Monday-Wednesday and Friday 8:00 a.m.-5:00 p.m., Thursday 8:00 a.m.-4:00 p.m., closed weekends and holidays. The counter accepts cash, check, money order, and debit card, but representatives cannot take payments over the phone. US Payments kiosks are at City Hall, Franklin County PUD at 1411 W. Clark Street, and the HAPO Center at 6600 Burden Boulevard; kiosks accept cash, check, money order, debit, or credit cards and do not give change. Drop boxes at City Hall and the HAPO Center accept checks or money orders.
- Digital payment methods
- The current Tyler portal accepts Visa, Mastercard, Discover, American Express, and eCheck/ACH. The City’s payment-options material also describes debit and credit card or checking-account payments. Current Pasco guidance says ACH and debit-card payments have no fee, while credit-card transactions carry a processing fee; exact fee amount is not published on the current public page.
- Online convenience fees
- No fee for online bank-account ACH or debit-card payments. A processing fee applies to online credit-card payments, but the current 2026 Pasco pages do not publish the exact flat amount or percentage. The City also states that official Paymentus/US Payments routes were fee-free during the prior software transition, but the current portal is Tyler Technologies and its credit-card fee should be verified at checkout.
Directory comparison
Payment-information visibility
| Measure | This provider | Washington | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 73% | 73% |
| Fee or no-fee amount disclosed | Yes | 12% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- PASCO WATER DEPARTMENT public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (WA5366400) ↗
Search the federal drinking-water database using public water system ID WA5366400.