Delinquency research · dataset 2026.08
Shut-off and delinquency information for PASCO WATER DEPARTMENT
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 20 days from the billing date; the City labels a bill late after that interval.
- Late-fee rules
- Pasco’s delinquent-account page says typical late fees and penalties under PMC 3.65.140 continue to accrue, but the current public page does not reproduce the exact dollar amount, percentage, or returned-payment fee. The account remains subject to utility charges and statutory/municipal penalties until paid or otherwise resolved.
- Shut-off timeline
- A bill is late 20 days after billing date, but the City does not publish a fixed day-by-day shutoff schedule. The delinquent-account policy states that after August 31, 2025, or after a qualifying heat-related event ends, the City may immediately and without further notice disconnect delinquent residential accounts; full delinquent payment is normally required before reconnection.
- Reconnection costs
- Payment of the delinquent amount in full is normally required before reconnection. The City charges a field-service reconnection fee and may add an after-hours fee; exact standard and after-hours dollar amounts are not published on the current public page. During a qualifying heat-related event under Washington ESHB 1329, a written request triggers reconnection within 24 hours, with all utility charges, normal late fees, and applicable field/after-hours fees continuing to accrue.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Washington
34%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Warning and notice protocol
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- PASCO WATER DEPARTMENT public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (WA5366400) ↗
Search the federal drinking-water database using public water system ID WA5366400.