Delinquency research · dataset 2026.08
Shut-off and delinquency information for RENTON CITY OF
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 20-day grace period after the 25-day due date; the City states that the 10% penalty is assessed on the 46th day from the billing date.
- Late-fee rules
- A 10% penalty is added on day 46 from the billing date. If still unpaid, the City adds a $60 water-disconnection fee. Restoration requires the full account balance in cash or guaranteed funds; checks are not accepted for a disconnected account, and restoration after 3:00 p.m. adds a $90 after-hours fee.
- Shut-off timeline
- Bills are mailed in the first week and due 25 days later. Day 46 from billing triggers the 10% penalty; a late notice is sent 10 days before disconnection. If unpaid, water is disconnected at the meter and a $60 fee is added. Full payment by cash or guaranteed funds is required for restoration.
- Warning and notice protocol
- Renton sends a late notice 10 days before water disconnection. Customers can call 425-430-6852 to make arrangements, and the City publishes a heat-alert restoration option for residential customers whose service was suspended for nonpayment when the National Weather Service issues a qualifying warning.
- Reconnection costs
- The standard water-disconnection fee is $60. Restoration after 3:00 p.m. incurs an additional $90 after-hours fee; the account balance must be paid in full with cash or guaranteed funds.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Washington
34%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- RENTON CITY OF public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.