Municipal Department
Tacoma Water Division
Serving Tacoma
Population served
446,170 people (EPA SDWIS active CWS PWS WA5386800)
State system code
FIPS 53
Billing frequency
Monthly; TPU/City utility bills combine water with other services.
Provider briefing
How this utility’s billing works
Tacoma Water Division operates as a municipal department serving Tacoma. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered water service with fixed and volumetric charges; 2026 water rates increased about 6.3%, while City wastewater uses a fixed charge plus winter-water flow charge.. Bills are generated monthly; tpu/city utility bills combine water with other services., and a typical residential cost reference is A Tacoma single-family home using 5 Ccf in winter pays $71.74 monthly for wastewater alone in 2026; the complete water-plus-city-services total depends on the TPU water schedule, meter, and other utilities.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
City wastewater is $40.04 fixed plus $6.34 per Ccf of water used for a single-family residence in 2026. Winter use drives the flow calculation, so conserving and repairing leaks in December-March can reduce the following wastewater charge.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed TPU pages did not identify one universal AMI/AMR vendor or transmission interval for all Tacoma Water accounts.
Emergency water support
Report a leak or water emergency
253-502-8344 for Tacoma Water emergencies; use TPU emergency routing for active main breaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Tacoma
Tacoma Water Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.