Payment research · dataset 2026.08
Payment options for Parkersburg Utility Board
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Municipal Online Payments; the PUB payment page links customers to online credit-card payment, while the underlying hosted processor is not identified in the reviewed PUB text.
- Phone payment number
- 855-709-2406; PUB identifies this as its 24-hour automated pay-by-phone system and instructs callers to have the account number and card available.
- Mail-in payment address
- Parkersburg Utility Board, P.O. Box 1629, Parkersburg, WV 26101-1629; include the payment stub and account number, and do not mail cash.
- In-person payment
- PUB billing office, 1919 Garfield Avenue, Parkersburg, WV 26101, Monday-Friday 8:00 a.m.-4:30 p.m. Check and money-order payments are accepted at the counter. Drop boxes are available at 1919 Garfield Avenue and Government Square, #1 Municipal Building, including after-hours and weekend drop-off; PUB also offers direct debit from a checking account.
- Digital payment methods
- Online and automated phone payments accept Visa, MasterCard, or Discover credit cards. PUB also offers Direct Debit Payment from a checking account; the reviewed page does not identify Apple Pay, Google Pay, or other wallets.
- Online convenience fees
- $1.25 per transaction through the Municipal Online hosted payment route, as displayed by the online payment service; the PUB page itself does not publish a separate e-check fee.
Directory comparison
Payment-information visibility
| Measure | This provider | West Virginia | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 77% | 73% |
| Fee or no-fee amount disclosed | Yes | 23% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Parkersburg Utility Board public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (WV3305407) ↗
Search the federal drinking-water database using public water system ID WV3305407.