West Virginia American Water - Kanawha Valley District
Kanawha Valley and West Virginia American Water service territory
Population reference
209,283 people (EPA SDWIS PWS ID WV3302016; 2026 active CWS record).
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; West Virginia American's 2026 rate examples describe residential water and wastewater customers using 3,000 gallons per month.
- Rate structure
- Regulated uniform usage pricing with meter-size minimum charges and annual Distribution System Improvement Charge and Wastewater System Improvement Charge surcharges. Effective March 1, 2026, the PSC-approved change increased average 3,000-gallon residential water bills about $6 and wastewater bills about $7, including infrastructure surcharges.
- Residential cost reference
- The official 2026 rate notice benchmarks residential water at 3,000 gallons monthly and reports an approximately $6 monthly water increase plus a roughly $2 DSIC component; it does not expose the complete Kanawha tariff table in accessible text. A 5,000-7,000 gallon household requires the meter minimum, uniform consumption rate, DSIC, wastewater, and WSIC schedule.
- Wastewater and sewer calculation
- West Virginia American bills wastewater under regulated service tariffs with a meter-size minimum and usage charges, plus the WSIC infrastructure surcharge. The reviewed pages do not describe a winter-average sewer formula; the current approved tariff controls.
- Meter reading
- MyWater provides usage views and alerts, while American Water states that actual or estimated meter readings appear on bills. The reviewed Kanawha pages do not identify one AMI vendor or interval for every account.
- New-account deposit
- The current West Virginia American tariff governs any security deposit when an account presents payment risk; the reviewed accessible pages do not expose one universal residential dollar amount or credit-check waiver. Customers should ask Customer Service for the Kanawha account-specific calculation and refund terms.
- Activation or transfer fee
- MyWater supports turn-on and turn-off requests, but the reviewed current pages do not expose one universal Kanawha activation or transfer fee. Confirm any tariff service charge and scheduling requirements with 1-800-685-8660.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
West Virginia
38%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- West Virginia American Water - Kanawha Valley District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (WV3302016) ↗
Search the federal drinking-water database using public water system ID WV3302016.