Municipal Department
City of Oshkosh Water Utility
Serving City of Oshkosh
Population served
63,000 people (EPA SDWA queue estimate for WI4710457)
State system code
FIPS 55
Billing frequency
Monthly; meter readings and utility bills are issued monthly on district calendars.
Provider briefing
How this utility’s billing works
City of Oshkosh Water Utility operates as a municipal department serving City of Oshkosh. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly fixed meter-size charge plus declining-block water volume rates: $6.10, $5.80, $5.60 and $5.05 per 100 cubic feet by usage block, with separate monthly sewer, fire-protection and stormwater charges.. Bills are generated monthly; meter readings and utility bills are issued monthly on district calendars., and a typical residential cost reference is For a typical 5/8- or 3/4-inch account using 5,000-7,000 gallons (about 6.7-9.4 CCF), water is approximately $50.80-$67.37 including the $9.94 fixed charge, before sewer, fire protection and stormwater. The City's representative 1,000-CF combined monthly example totals $178.92 including all listed services.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is billed monthly using the same metered water volume assumption unless a deduct meter applies: $7.12 per 100 cubic feet plus a meter-size fixed charge, less the $1.67 deduct-meter monthly charge where applicable. Stormwater is separately based on equivalent runoff units.
Meter and infrastructure notes
The City states readings are taken monthly, subtracted from the prior reading and billed in 100-cubic-foot increments; AquaHawk provides usage and threshold alerts. The reviewed pages do not identify the meter vendor or transmission interval.
Emergency water support
Report a leak or water emergency
(920) 236-5165 after hours; regular water utility questions and emergencies use (920) 232-5325.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Oshkosh
City of Oshkosh Water Utility is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.