Municipal Department
La Crosse Water Utility
Serving City of La Crosse
Population served
53,000 people (EPA SDWA queue estimate for WI6320309)
State system code
FIPS 55
Billing frequency
Most properties are billed quarterly, with one-third of customers billed each month. Meters are read approximately one month before the bill is issued.
Provider briefing
How this utility’s billing works
La Crosse Water Utility operates as a municipal department serving City of La Crosse. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Fixed quarterly meter service charge plus declining-block volume charges: residential first 800 cubic feet per quarter at $1.11 per 100 CF and over 800 at $1.59 per 100 CF.. Bills are generated most properties are billed quarterly, with one-third of customers billed each month. meters are read approximately one month before the bill is issued., and a typical residential cost reference is For a 5/8-inch meter and 5,000-7,000 gallons per month, quarterly water-only charges are roughly $23.31 fixed plus about 6.7-9.4 Ccf at the published residential blocks, averaging approximately $11-$15/month before sewer and stormwater.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sanitary sewer has a fixed quarterly charge of $19.10 for a 5/8- or 3/4-inch meter plus $3.19 per 100 CF effective January 1, 2026. Residential summer bills may use the lesser of actual use and the winter average when water use is 20 Ccf or more; separate irrigation meters are excluded from that summer adjustment.
Meter and infrastructure notes
Meters are read remotely from a utility vehicle approximately one month before billing; the City says typical meters are read once every three months.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed pages do not expose a separate 24/7 water-break hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of La Crosse
La Crosse Water Utility is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.