Municipal Department
Milwaukee Water Works
Serving Milwaukee
Population served
626,000 people (EPA SDWIS active CWS PWS WI2410100)
State system code
FIPS 55
Billing frequency
Residential City of Milwaukee accounts are billed quarterly; non-residential accounts may be billed monthly or quarterly depending on account class.
Provider briefing
How this utility’s billing works
Milwaukee Water Works operates as a municipal department serving Milwaukee. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Residential uniform volumetric water charge plus meter-size fixed service charge; Milwaukee's 2026 schedule lists $2.53 per Ccf for Milwaukee residential customers. Non-residential customers use declining blocks.. Bills are generated residential city of milwaukee accounts are billed quarterly; non-residential accounts may be billed monthly or quarterly depending on account class., and a typical residential cost reference is At 5,000-7,000 gallons (about 6.7-9.4 Ccf) per month, water usage alone is approximately $17-$24 per month at $2.53/Ccf, before quarterly fixed water, MMSD sewer-treatment, city sewer, stormwater, and other municipal charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
MMSD sewer-treatment usage is charged by Ccf, with a residential 5/8- or 3/4-inch fixed charge of $24.48 per quarter effective February 1, 2026. Residential sewer usage is based on first-quarter winter usage; in the other three quarters, if actual use is lower, Milwaukee calculates the charge from actual use or 21 Ccf, as specified in the 2026 schedule. City sewer and other municipal charges appear separately.
Meter and infrastructure notes
Milwaukee bills residential customers on meter readings and warns that usage above roughly 5 Ccf per person per quarter may indicate a leak. The reviewed 2026 material did not identify one universal AMI/AMR vendor or transmission interval for all accounts.
Emergency water support
Report a leak or water emergency
414-286-3710, the 24-hour Control Center for water emergencies.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Milwaukee
Milwaukee Water Works is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.