Public Water Authority
Sheboygan Water Utility
Serving Sheboygan
Population served
49,931 people (EPA SDWA queue estimate for WI4600354)
State system code
FIPS 55
Billing frequency
Quarterly. Sheboygan states that customers are assigned one of three billing districts and billed quarterly based on the first two digits of the account number.
Provider briefing
How this utility’s billing works
Sheboygan Water Utility operates as a public water authority serving Sheboygan. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as PSC-regulated quarterly fixed meter charge plus public-fire-protection charge and volume charges. Effective April 1, 2025, a 5/8- or 3/4-inch meter has a $15.78 quarterly meter charge and $10.11 quarterly fire-protection charge; volume is $2.53 per 100 cubic feet for the first 15,000 cubic feet per quarter, $2.21 for the next 485,000, and $1.93 above 500,000. The Utility states that it operates under Wisconsin Public Service Commission rates.. Bills are generated quarterly. sheboygan states that customers are assigned one of three billing districts and billed quarterly based on the first two digits of the account number., and a typical residential cost reference is Approximately $42 per month averaged across a quarter for 5,000-7,000 gallons per month, including the 5/8- or 3/4-inch water and fire-protection charges, water volume, the $18.75 residential sewer fixed charge, and $2.34 per 100 cubic feet sewer volume. Garbage and recycling are billed separately through the Utility and can raise the consolidated bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is billed from measured water volume at $2.34 per 100 cubic feet plus an $18.75 fixed charge per residential unit on the current public rate page. Sheboygan bills and collects sewer, garbage, and recycling with water, although the City determines those non-water charges.
Meter and infrastructure notes
Customers are billed quarterly; the reviewed public pages explain the billing districts and account-number cycle but do not identify whether current reads use AMR, AMI, or manual readers.
Emergency water support
Report a leak or water emergency
920-459-3800, the Water Utility customer-service line; the reviewed official pages do not identify a separate 24/7 emergency number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Sheboygan
Sheboygan Water Utility is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.