Dothan Utilities - Water and Wastewater
City of Dothan and Dothan Utilities service area in the Wiregrass region
Population reference
97,146 people (EPA SDWA active CWS queue estimate)
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; the Dothan water tariff is stated as monthly meter-size and usage charges.
- Rate structure
- Increasing block tiers with a monthly meter charge. For inside-city urban residential customers, the 5/8-by-3/4-inch base is $6.67; usage is $2.00 per 1,000 gallons for 0-3,000 gallons, $2.39 for 3,001-10,000, $2.75 for 10,001-60,000 and $3.72 above 60,000. Rural residential customers have a separate higher schedule.
- Residential cost reference
- For an inside-city 5/8-by-3/4-inch residential meter using 7,000 gallons, the water component is approximately $22.23 before sewer, garbage, taxes or other charges: $6.67 base plus $6.00 for the first 3,000 gallons and $9.56 for the next 4,000. The reviewed pages did not expose a complete sewer schedule sufficient to state a combined total.
- Wastewater and sewer calculation
- Dothan Utilities bills water and wastewater on the municipal utility account, and the City provides a separate sewer discount and leak-adjustment workflow. The reviewed current pages do not publish the full residential sewer formula or a winter-average calculation; customers should use the account-specific sewer schedule and any approved adjustment form.
- Meter reading
- Dothan's ordinance materials authorize Advanced Metering Infrastructure and allow a customer refusing an AMI meter to receive a manual meter with a $25 monthly manual-reading charge. The reviewed pages do not state a universal AMI transmission interval or route schedule.
- New-account deposit
- Residential deposits range from $0 to $500 based on recent consumer-credit history or prior Dothan payment history; established residential customers in good standing may not need a deposit. Commercial deposits are based on a two-month average bill, and prepay accounts require at least a $75 initial payment instead of a deposit. A deposit refund is handled after final billing under the City's application process.
- Activation or transfer fee
- The normal connection fee is $25, including a transfer fee; same-day service requested after noon is $35. Service applications require government ID and lease or purchase documentation, and most requests processed before noon can connect the same day. All delinquent bills must be paid before a transfer.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Alabama
35%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Dothan Utilities - Water and Wastewater public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.