Huntsville Utilities
Huntsville and the Huntsville Utilities water service area, with Huntsville Utilities also acting as a billing agent for the City of New Hope water and sewer service
Population reference
The official utility pages do not publish a current standalone water-customer count. The system serves the Huntsville municipal area and bills certain New Hope water customers; the service area is clearly above the 3,300-person community-water-system threshold.
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Huntsville Utilities’ customer-care policy states that bills are issued monthly on an established billing period that may vary from 28 to 34 days. The due date is at least 15 days after the bill issue date, and a weekend or utility-holiday due date rolls to the next business day.
- Rate structure
- Increasing block tiers plus a monthly meter-size availability charge. Effective November 1, 2023, the typical 5/8-inch inside-city meter has a $14.00 monthly availability charge. Consumption is $1.70 per 1,000 gallons for the first 3,000 gallons, $3.21 for the next 3,000, $3.48 for the next 6,000, and $4.96 above 12,000 gallons; sprinkler consumption is $4.96 per 1,000 gallons. Irrigation meters and fire-line/fire-hydrant charges are separately listed.
- Residential cost reference
- Approximately $25.52 for inside-city water at 5,000 gallons before sewer, taxes, or other services: $14.00 availability charge, $5.10 for the first 3,000 gallons, and $6.42 for the next 2,000. The City of Huntsville’s sewer rate page lists $5.83 per 1,000 gallons for a single-family home with one water meter, producing an illustrative combined water-and-sewer total of approximately $54.67 at 5,000 gallons.
- Wastewater and sewer calculation
- The City of Huntsville Water Pollution Control department bills sewer from the same water-consumption figures measured by the Huntsville Utilities water meter. The published single-family rate is $5.83 per 1,000 gallons as of September 1, 2025; single-family homes with two meters, commercial accounts, and multifamily accounts are listed at $6.86 per 1,000 gallons. The official calculation is consumption-based and does not use a winter-average formula on the reviewed page.
- Meter reading
- Huntsville Utilities bills from water-meter consumption and normally issues monthly bills on 28- to 34-day billing periods. The policy permits estimated bills when staff cannot access the meter, a meter error occurs, weather interferes, the utility elects to read less frequently, or tampering is suspected; later readings trigger an adjustment if the estimate was wrong. The public pages do not identify the installed AMI/AMR technology, transmission interval, or neighborhood read calendar.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Alabama
35%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Huntsville Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.