Mobile Area Water & Sewer System (MAWSS)

Provider briefing

How this utility’s billing works

Mobile Area Water & Sewer System (MAWSS) operates as a public water authority serving City of Mobile and surrounding portions of Mobile County, with wholesale and adjacent-system relationships in the greater Mobile area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Uniform volumetric rate with a monthly minimum, meter-size capital-improvement fee, and administrative fee rather than residential usage tiers. Effective January 1, 2026, basic water consumption is $3.97 per 1,000 gallons through 2,000,000 gallons and $3.68 per 1,000 gallons above that. The 5/8–3/4-inch residential minimum is based on 2,500 gallons and is $9.93 for water before monthly fixed fees; the 2026 schedule also lists a $5.20 administrative fee and a $0.13 water capital-improvement fee for a 5/8–3/4-inch line.. Bills are generated monthly. mawss policy states that water meters are read and customers are billed monthly; the monthly bill includes water, sewer, surcharges, fees, taxes, and other applicable charges., and a typical residential cost reference is Approximately $63.35 for a typical 5/8–3/4-inch account using 5,000 gallons in 2026: $5.20 administrative fee, $0.13 water capital fee, $19.85 water consumption at $3.97 per 1,000 gallons, and $51.70 sewer consumption at $10.34 per 1,000 gallons, subject to the schedule’s minimum-charge rules and any taxes or other account charges. The published 2,500-gallon minimum including fixed fees is $12.66 water and $30.58 sewer.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

MAWSS bills sewer from the same metered water consumption, at $10.34 per 1,000 gallons for the basic residential rate effective January 1, 2026, with a 5/8–3/4-inch 2,500-gallon minimum of $25.85 before monthly fixed fees. The account also receives a sewer capital-improvement fee based on meter size; the 5/8–3/4-inch sewer capital fee is $2.13, and decentralized systems are billed at 197% of the listed monthly charges. MAWSS does not use a winter-average formula in the reviewed rate schedule.

Meter and infrastructure notes

MAWSS provides a Smart Meter link to Sensus Analytics and an Advanced Metering Infrastructure resource, indicating an AMI/smart-meter program with online usage access. Official instructions state that meters are read monthly, customers can compare the register with the bill’s present reading, and MAWSS can dispatch a re-read; if the utility reading is accurate, the customer-facing re-read fee is $40. The reviewed pages do not state a universal hourly transmission interval or neighborhood-specific read calendar.