Public Water Authority
Rogers Water Utilities
Serving Rogers and surrounding Northwest Arkansas service areas
Population served
81,443 people
State system code
FIPS 05
Billing frequency
Monthly; the published rate schedule expresses recurring fixed charges and consumption charges on a monthly basis, although the reviewed page does not separately state a meter-reading calendar.
Provider briefing
How this utility’s billing works
Rogers Water Utilities operates as a public water authority serving Rogers and surrounding Northwest Arkansas service areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block consumption rates with a minimum-use charge, separate inside-city and outside-city schedules, senior reductions on the lowest residential water block, and separate sewer consumption pricing. The inside-city 5/8-inch schedule effective October 1, 2025 lists $11.42 for up to 1,500 gallons, then $4.85 per 1,000 gallons for the next 98,500 gallons, with lower blocks at higher volumes.. Bills are generated monthly; the published rate schedule expresses recurring fixed charges and consumption charges on a monthly basis, although the reviewed page does not separately state a meter-reading calendar., and a typical residential cost reference is For an inside-city 5/8-inch account using 6,000 gallons, the published schedule implies approximately $33.25 for water, $57.16 for sewer, and $0.40 for the Arkansas Public Water System fee, or about $90.81 before trash, taxes, special fees, or account-specific adjustments. This is a calculation from the posted October 1, 2025 rates, not a utility-issued average.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Inside the city, sewer is billed from metered water consumption rather than a separately measured wastewater meter: the 5/8-inch residential schedule lists an $18.52 monthly charge plus $6.44 per 1,000 gallons up to 100,000 gallons and $6.36 per 1,000 gallons above that threshold. The reviewed schedule does not describe a winter-average cap or a hidden-leak sewer exception.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed Rogers pages publish consumption-based rates but do not identify whether meters use AMI, AMR, manual reads, hourly transmission, or a fixed monthly reading route.
Emergency water support
Report a leak or water emergency
479-621-1142, the 24-hour customer-service and after-hours emergency number for water emergencies, including suspected breaks or service problems.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Rogers and surrounding Northwest Arkansas service areas
Rogers Water Utilities is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.