Delinquency research · dataset 2026.08
Shut-off and delinquency information for Rogers Water Utilities
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 0; the posted fee schedule states that the 10% late-payment charge applies on the day after the due date.
- Late-fee rules
- A late charge of 10% of the outstanding balance applies the day after the due date. If the account remains delinquent, the schedule adds an $11 fee after seven days and a $20 fee after fourteen days; returned or rejected payments carry a $35 fee.
- Shut-off timeline
- The reviewed Rogers fee schedule does not publish an exact calendar-day progression from the missed due date to physical disconnection. It identifies a $40 delinquent/noncompliance turn-off charge, but the actual notice and shutoff date must be confirmed with Customer Service at 479-621-1142.
- Reconnection costs
- The normal service charge is $20. Rogers adds $40 when same-day or after-hours service is requested, making the stated service-charge component $60 in that circumstance. A separate delinquent turn-off fee of $40 is also listed; the bill-specific restoration total should be confirmed before payment.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Arkansas
18%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Warning and notice protocol
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Rogers Water Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.