City of La Habra Water Billing / Water-Sewer Division
City of La Habra, Orange County; PWS CA3010018
Population reference
63,118 residents served by active California community water system CA3010018, according to California Drinking Water Watch. The registry lists 11,836 residential and 1,146 commercial meter connections; the system uses City wells and purchased water from Metropolitan Water District, California Domestic Water Company, neighboring cities, and regional suppliers.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. The residential discontinuation policy states that water service charges are payable once each month and that bills are due 19 days after the City mails or emails them. Any bill unpaid within that period is delinquent. The adopted fee schedule separately applies the late-payment charge to utility service charges not paid within 20 days following billing, so customers should follow the due date printed on the statement and treat the 19/20-day wording as a one-day administrative distinction.
- Rate structure
- Monthly readiness-to-serve fixed charge by meter size plus increasing residential usage tiers billed in CCF (100 cubic feet). The adopted FY 2026–27 schedule lists a 5/8-inch fixed charge of $22.21 per month; 3/4-inch $31.10; 1-inch $48.88. Residential commodity tiers are 0–8 CCF at $3.03/CCF, 9–16 CCF at $5.42/CCF, and above 16 CCF at $7.98/CCF. Multifamily, commercial, municipal, irrigation, and private-fire-line classes use separate uniform rates. The schedule’s adjustment mechanism incorporates purchased Metropolitan Water District/MWDOC and California Domestic costs, groundwater production, CPI, and other utility costs, with changes reported to the City Council.
- Residential cost reference
- For a typical 5/8-inch residential meter using 5,000–7,000 gallons per month (approximately 6.68–9.36 CCF), the $22.21 fixed charge plus $3.03/CCF produces about $42.45 at 5,000 gallons. At 7,000 gallons, the first 8 CCF cost $24.24 and the remaining approximately 1.36 CCF cost $7.37 at the second tier, for water of about $53.82. Adding the FY 2025–26 published single-family sewer charge of $6.04 plus $0.58/CCF gives an estimated combined water-and-sewer monthly equivalent of approximately $52.36–$65.29, before refuse and other account charges. The adopted schedule also displays a next-year sewer column of $6.35 plus $0.61/CCF; the billing statement’s effective date controls.
- Wastewater and sewer calculation
- La Habra sewer billing combines a fixed readiness-to-serve charge per dwelling unit with a variable wastewater-related CCF charge. The adopted schedule lists single-family residential sewer at $6.04 per month plus $0.58/CCF in the FY 2025–26 column, with the next displayed calendar-year column at $6.35 plus $0.61/CCF. Multifamily is $5.28 plus $0.70/CCF in the first column; non-residential is subject to its own minimum and $1.49/CCF variable charge. Sewer-only residential units that do not receive City water pay a separate flat $16.67 charge in the first displayed column. The reviewed materials do not publish a winter-average formula; the variable charge is tied to the billed water-use CCF schedule.
- Meter reading
- The reviewed current La Habra materials do not identify an AMI/AMR vendor, wireless transmission frequency, or universal route-reading calendar. The City’s public meter guide describes a conventional register and sweep-hand/low-flow indicator, with the meter generally located between the sidewalk and curb under a concrete cover; one complete sweep revolution represents one cubic foot. The billing policy establishes monthly billing, but it does not state a single physical reading day or guarantee remote hourly usage data. Treat the system as monthly customer-meter billing with technology details unverified unless the City confirms a specific installation.
- New-account deposit
- To establish water service, a customer must apply in person with full name, service address, home or mobile telephone number, valid government-issued photo identification, proof of legal possession such as an escrow closing statement or signed lease, and payment. The published deposit is $100 for residential accounts and $300 for commercial, multifamily, and irrigation accounts. The deposit is applied to the final bill if it was not already credited after 12 consecutive on-time payments; any remaining credit is refunded by check to the forwarding address. A security deposit may also be required when restoring service after nonpayment.
- Activation or transfer fee
- The adopted FY 2026–27 Master Schedule of Fees lists a Water Service Turn On charge of $11.70 flat. The City requires the new customer to apply in person and present all documentation and payment before service is initiated. A separate ordinary transfer fee is not listed in the reviewed current schedule; new meter connection, meter-set, and development charges are distinct from the routine turn-on transaction.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of La Habra Water Billing / Water-Sewer Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (CA3010018) ↗
Search the federal drinking-water database using public water system ID CA3010018.