City of La Verne Municipal Services / Water Division
City of La Verne, Los Angeles County; active CWS CA1910062
Population reference
31,334 residents served by active California community water system CA1910062, according to California Drinking Water Watch. The state registry also lists 7,939 residential, 723 commercial, 155 industrial, and 2 agricultural service connections. The system uses local groundwater wells blended with imported water purchased through Three Valleys Municipal Water District.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Bi-monthly, meaning bills are generated every two months. The city’s adopted 2026 water and wastewater rate materials state that billing is bi-monthly and the resident guide says the meter is scheduled to be read every other month, subject to holidays or unexpected circumstances.
- Rate structure
- A fixed-plus-volume structure with a bi-monthly meter-size service charge, a volumetric charge per 1,000 gallons that varies by pressure zone, and a bi-monthly Added Unit charge for additional dwelling units. The adopted July 1, 2026 schedule lists a 5/8- or 3/4-inch fixed water charge of $60.66 per bi-monthly bill, with larger meter charges increasing by size. Volumetric July 2026 rates are $7.09 per 1,000 gallons in Zone 1, $7.45 in Zone 2, $7.90 in Zone 3, $7.91 in Zone 4, and $9.30 in Zones 5, 6, P, and L. The adopted framework also permits drought/emergency surcharges if formally imposed; no current surcharge was identified in the reviewed rate materials.
- Residential cost reference
- For a 5/8- or 3/4-inch residential meter with no Added Units, using 5,000–7,000 gallons per month and the July 1, 2026 adopted rates, the monthly-equivalent water charge is about $65.78–$79.96 in Zone 1: one-half of the $60.66 bi-monthly fixed charge ($30.33/month) plus $35.45–$49.63 in volumetric water use. Adding the universal residential wastewater fixed charge of $33.25 per bi-monthly bill ($16.63/month equivalent) produces an estimated combined water-and-sewer monthly equivalent of approximately $82.41–$96.58, before trash, penalties, Added Units, or other municipal-service charges. Pressure zones with higher commodity rates will cost more.
- Wastewater and sewer calculation
- Wastewater has a bi-monthly fixed charge for all customers and a separate volumetric component for non-residential accounts. The July 1, 2026 adopted schedule lists a $33.25 bi-monthly wastewater fixed charge and $0.36 per 1,000 gallons for the non-residential volumetric component. The reviewed rate materials do not describe a residential winter-average formula or a residential percentage tie-in to potable-water use; for a typical residential account, the documented sewer component is therefore the fixed charge unless the account is classified otherwise.
- Meter reading
- The city’s Water and Utility Division is responsible for maintaining and reading meters, and the resident guide says meters are scheduled to be read every other month, with dates adjusted for holidays or unexpected circumstances. The city’s 2026 capital-improvement page identifies an approximately $2.7 million AMI/AMR water-meter conversion project and says smart meters are intended to improve billing accuracy and provide near-real-time usage insights for leak detection and conservation. Because the project description does not state that every account has already been converted, the current customer-facing status should be treated as mixed or transitional AMR/AMI deployment rather than universal hourly telemetry.
- New-account deposit
- The city’s current public Request to Start Service form requires the service address, requested start date, customer name, phone, email, and mailing information, but does not publish a universal 2026 startup-deposit dollar amount or a credit-check waiver rule. The resident guide says a security deposit may be required after a nonpayment shutoff and that it may be applied to the final bill, with any excess refunded. Any deposit for a new account, including the amount and release conditions, must therefore be confirmed with Customer Service at 909-596-8744.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of La Verne Municipal Services / Water Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (CA1910062) ↗
Search the federal drinking-water database using public water system ID CA1910062.