Municipal Department
City of La Verne Municipal Services / Water Division
Serving City of La Verne, Los Angeles County; active CWS CA1910062
Population served
31,334 residents served by active California community water system CA1910062, according to California Drinking Water Watch. The state registry also lists 7,939 residential, 723 commercial, 155 industrial, and 2 agricultural service connections. The system uses local groundwater wells blended with imported water purchased through Three Valleys Municipal Water District.
State system code
FIPS 06
Billing frequency
Bi-monthly, meaning bills are generated every two months. The city’s adopted 2026 water and wastewater rate materials state that billing is bi-monthly and the resident guide says the meter is scheduled to be read every other month, subject to holidays or unexpected circumstances.
Provider briefing
How this utility’s billing works
City of La Verne Municipal Services / Water Division operates as a municipal department serving City of La Verne, Los Angeles County; active CWS CA1910062. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as A fixed-plus-volume structure with a bi-monthly meter-size service charge, a volumetric charge per 1,000 gallons that varies by pressure zone, and a bi-monthly Added Unit charge for additional dwelling units. The adopted July 1, 2026 schedule lists a 5/8- or 3/4-inch fixed water charge of $60.66 per bi-monthly bill, with larger meter charges increasing by size. Volumetric July 2026 rates are $7.09 per 1,000 gallons in Zone 1, $7.45 in Zone 2, $7.90 in Zone 3, $7.91 in Zone 4, and $9.30 in Zones 5, 6, P, and L. The adopted framework also permits drought/emergency surcharges if formally imposed; no current surcharge was identified in the reviewed rate materials.. Bills are generated bi-monthly, meaning bills are generated every two months. the city’s adopted 2026 water and wastewater rate materials state that billing is bi-monthly and the resident guide says the meter is scheduled to be read every other month, subject to holidays or unexpected circumstances., and a typical residential cost reference is For a 5/8- or 3/4-inch residential meter with no Added Units, using 5,000–7,000 gallons per month and the July 1, 2026 adopted rates, the monthly-equivalent water charge is about $65.78–$79.96 in Zone 1: one-half of the $60.66 bi-monthly fixed charge ($30.33/month) plus $35.45–$49.63 in volumetric water use. Adding the universal residential wastewater fixed charge of $33.25 per bi-monthly bill ($16.63/month equivalent) produces an estimated combined water-and-sewer monthly equivalent of approximately $82.41–$96.58, before trash, penalties, Added Units, or other municipal-service charges. Pressure zones with higher commodity rates will cost more.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater has a bi-monthly fixed charge for all customers and a separate volumetric component for non-residential accounts. The July 1, 2026 adopted schedule lists a $33.25 bi-monthly wastewater fixed charge and $0.36 per 1,000 gallons for the non-residential volumetric component. The reviewed rate materials do not describe a residential winter-average formula or a residential percentage tie-in to potable-water use; for a typical residential account, the documented sewer component is therefore the fixed charge unless the account is classified otherwise.
Meter and infrastructure notes
The city’s Water and Utility Division is responsible for maintaining and reading meters, and the resident guide says meters are scheduled to be read every other month, with dates adjusted for holidays or unexpected circumstances. The city’s 2026 capital-improvement page identifies an approximately $2.7 million AMI/AMR water-meter conversion project and says smart meters are intended to improve billing accuracy and provide near-real-time usage insights for leak detection and conservation. Because the project description does not state that every account has already been converted, the current customer-facing status should be treated as mixed or transitional AMR/AMI deployment rather than universal hourly telemetry.
Emergency water support
Report a leak or water emergency
909-596-8741 is the published Public Works number for maintenance and water/sewer emergency service requests, including sewer overflows; the city’s services page identifies Public Works through its 24-Hour City Hall/service-request channel. For billing, meter, or account questions use Customer Service at 909-596-8744 Monday–Thursday, 8:00 a.m.–6:00 p.m. Call 911 for an immediate life-safety emergency.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of La Verne, Los Angeles County; active CWS CA1910062
City of La Verne Municipal Services / Water Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.