City of Morgan Hill Utility Services & Billing / Water Division
Morgan Hill
Population reference
47,374 people served by active PWS CA4310006, according to the current EPA/California Drinking Water Watch system record; the City’s Water Division separately reports approximately 12,900 residential, commercial, and industrial customers.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Bills are processed on the 15th of each month for the previous month’s usage, and the current 2026 rate schedule states that water and wastewater bills are issued and due monthly. The bill identifies the due and delinquency dates; the City is not responsible for mail delays or a customer’s failure to receive a bill.
- Rate structure
- Monthly fixed meter charge plus volumetric HCF pricing, Valley Water pass-through, possible geographic booster-station surcharge, and a revenue-stabilization surcharge that varies with the percentage reduction in water sales. Effective July 1, 2026, residential service for a meter up to 1 inch has a $42.54 monthly base, $3.71 per HCF consumption charge, $0.11 per HCF Valley Water pass-through, and a possible $0.43 per HCF zonal elevation surcharge. Revenue-stabilization additions are $0.67, $0.91, $1.19, $1.53, or $1.89 per HCF when water sales are reduced by 10%, 15%, 20%, 25%, or 30%, respectively.
- Residential cost reference
- For a standard residential meter using 5,000–7,000 gallons (approximately 6.7–9.4 HCF), the July 2026 water portion is roughly $68–$79 before any zonal or revenue-stabilization surcharge. Existing residential wastewater is approximately $87–$103 when the applicable winter-average consumption is in that same range, producing a combined planning estimate of about $155–$182 per month; the actual sewer charge depends on the Citywide three-month winter-average calculation and the property’s meter classification.
- Wastewater and sewer calculation
- Residential wastewater is calculated from the average monthly water use during the three consecutive winter months in which citywide usage is lowest, rather than simply charging the current month’s intake. Effective July 1, 2026, the residential wastewater rate is a $45.79 monthly base per dwelling for a meter up to 1 inch plus $6.10 per HCF based on the calculated winter average. New customers without a winter history are assumed to use 8 HCF for a single-family residence or 4 HCF for a multifamily unit; the corresponding published flat charges are $94.59 single-family and $70.19 multifamily, with a $14.41 lift-station charge where applicable. Commercial sewer charges are based on actual monthly water usage and applicable account characteristics.
- Meter reading
- The City’s billing guide identifies read codes A (actual), E (estimate), F (final), S (swapped meter), U (updated bill), and M (manual read), and the City’s AquaTrax program displays water use in gallons daily, weekly, monthly, and annually with possible-leak notifications. Public utility pages do not state an AMI/AMR vendor, transmission interval, or fixed monthly route-reading schedule. The defensible 2026 description is therefore a City meter system with automated AquaTrax usage visualization and documented actual/estimated/manual read codes, while the exact field hardware and routine read schedule remain unpublished.
- Activation or transfer fee
- Effective July 1, 2026, new accounts, reactivations, and name changes cost $52 when submitted by 4:00 p.m. at least one business day in advance. Same-day requests submitted before 3:00 p.m. cost $71; requests after 3:00 p.m. (2:30 p.m. Fridays), or on weekends or holidays, cost $147. Standard service requests require a signed application and supporting documents by 4:00 p.m. Monday–Friday and can begin as early as the next business day. The application warns that faucets and fixtures must be off before restoration; otherwise the City may shut the meter again and charge an additional $71 technician call-out fee.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Morgan Hill Utility Services & Billing / Water Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (CA4310006) ↗
Search the federal drinking-water database using public water system ID CA4310006.